Laboratory Inquiries

Synergy Laboratories - Johnson City Medical Center

Tele: (423) 431-2177 or 431-2178 for hours 6AM-10PM   and  (423) 431-1305 for hours 10PM-6AM
Fax: (423) 431-1354

Synergy Laboratories - Indian Path Medical Center

Tele: (423) 857-7164
Fax: (423) 857-7161

Synergy Laboratories - Smyth County Community Hospital

Tele: (276) 782-1160
Fax: (276) 782-1328

Synergy Laboratories - Sycamore Shoals Hospital

Tele: (423) 542-1382
Fax: (423) 542-1256

Customer Service

Field Service Representatives

Daniel Kilgore
Tele: (423) 431-1350; KilgoreDW@msha.com

Holly Smith
Tele: (423) 431-1314; SmithHG@msha.com

Theresa Sutphin 
 Tele:  (276)782-1293; SutphinTL@msha.com 

Marketing and Sales Representatives

Freda Stratton
Tele: (423) 431-1351; StrattonFK@msha.com

Sandy Wilson
Tele: (423) 431-6053; WilsonSL@msha.com

Laboratory Outreach Business Manager

Tammie Herring
Tele: (423) 431-1355; HerringTS@msha.com

Support Services

Laboratory Outreach Support Services Managers

Marie Lingerfelt
Tele: (423) 857-7164; LingerfeltGM@msha.com 

Courier Service

Carter County:
Monday - Friday, 8:00 a.m. - 9:30 p.m.
Tele: (423) 542-1375

Smyth County:
Monday - Friday, 8:00 a.m. - 9:30 p.m.
Tele: (276) 782-1160

Sullivan County:
Monday - Friday, 8:00 a.m. - 9:30 p.m.
Tele: (423) 857-7153

All  Others:
Monday - Friday, 6:30 a.m. - 9:30 p.m.
Tele: (423) 431-1324

(After hours and weekend couriers are available on an on-call basis.)

Billing Inquiries

Amanda Sears: (423) 431-5609

Theresa Sutphin (Smyth County): (276) 782-1293